Original Research

Readiness factors affecting e-procurement in South African government departments

Dineo N. Maepa, Musenga F. Mpwanya, Tshishikhawe B. Phume
Journal of Transport and Supply Chain Management | Vol 17 | a874 | DOI: https://doi.org/10.4102/jtscm.v17i0.874 | © 2023 Dineo N. Maepa, Musenga F. Mpwanya, Tshishikhawe B. Phume | This work is licensed under CC Attribution 4.0
Submitted: 25 November 2022 | Published: 29 June 2023

About the author(s)

Dineo N. Maepa, Department of Marketing, Supply Chain and Sport Management, Faculty of Management Sciences, Tshwane University of Technology, Tshwane, South Africa
Musenga F. Mpwanya, Department of Marketing, Supply Chain and Sport Management, Faculty of Management Sciences, Tshwane University of Technology, Tshwane, South Africa
Tshishikhawe B. Phume, Department of Marketing, Supply Chain and Sport Management, Faculty of Management Sciences, Tshwane University of Technology, Tshwane, South Africa

Abstract

Background: South Africa’s government departments use a manual paper-based procurement system with some electronic features despite the high level of human interference contributing to corruption, favouritism and inefficiency associated with manual paper-based procurement system. This suggests a lack of readiness towards full e-procurement adoption in South Africa’s public sector. However, studies on readiness factors affecting e-procurement adoption have been scantly investigated in multiple government departments in South Africa.

Objectives: This study aims to determine the readiness factors that affect e-procurement in multiple government departments in South Africa.

Method: A quantitative research design was adopted to sample 113 public procurement officials using a cluster sampling method from five identified national government departments across five ministerial clusters. The data were collected using an online self-administered survey questionnaire and processed and analysed through Stata Release 15 statistical analysis software.

Results: Six factors were identified to influence e-procurement readiness in South African government departments. These include technology and organisation’s finance, among others. These factors will aid in effective planning of government departments regarding e-procurement readiness.

Conclusion: Government departments should consider the factors that influence e-procurement readiness when deciding to adopt e-procurement system. This would help government departments to plan effectively e-procurement acquisition, running and training of users and thereby streamlining their procurement processes, reducing operating costs and minimising corruption.

Contribution: This study fills a lack of knowledge on the readiness factors affecting e-PP adoption in the South African government department context. The knowledge of these factors, generated through empirical analysis, would guide government departments when deciding on e-PP readiness and streamline procurement processes in South Africa.


Keywords

public procurement; e-procurement; e-procurement readiness; e-readiness; e-procurement technology adoption.

JEL Codes

H57: Procurement; H59: Other; O33: Technological Change: Choices and Consequences • Diffusion Processes; O38: Government Policy

Sustainable Development Goal

Goal 9: Industry, innovation and infrastructure

Metrics

Total abstract views: 2320
Total article views: 1687

 

Crossref Citations

1. Electronic procurement adoption and procurement performance: does institutional quality matter?
Isaac Tetteh Charnor, Evelyn Kukuwa Quartey
Business Process Management Journal  year: 2024  
doi: 10.1108/BPMJ-02-2024-0106