Original Research

Supply chain management enablers, barriers and disruptions in the animal feed industry in the Western Cape Province of South Africa

Pauline Madamombe Gomera, Chengedzai Mafini
Journal of Transport and Supply Chain Management | Vol 14 | a510 | DOI: https://doi.org/10.4102/jtscm.v14i0.510 | © 2020 Pauline Madamombe Gomera, Chengedzai Mafini | This work is licensed under CC Attribution 4.0
Submitted: 14 April 2020 | Published: 29 June 2020

About the author(s)

Pauline Madamombe Gomera, Graduate School of Business Leadership, University of South Africa, Johannesburg, South Africa
Chengedzai Mafini, Department of Logistics, Faculty of Management Sciences, Vaal University of Technology, Vanderbijlpark, South Africa

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Background: The animal feed supply chain in South Africa is an important industry that has experienced numerous changes as it evolved. However, not much is known empirically about the dynamics of implementing supply chain management (SCM) in the animal feed industry in specific South African contexts.

Objectives: This study investigates the SCM-related factors for growth (enablers), barriers and disruptions within the animal industry in the Western Cape Province of South Africa.

Method: This study used a qualitative method in which managers drawn from the animal feed industry in the Western Cape Province were interviewed. The collected data were examined using thematic analysis.

Results: This study showed that the use of technology to achieve goals, bargaining power of the industry and unity, and procurement and supply chain strategy served as the main SCM enablers. The lack of infrastructure, ineffective change management, health and safety, nature of the industry, and skills and qualifications are the primary barriers hindering the effective implementation of SCM. Economic factors, natural disasters and diseases, and a lack of customer loyalty within the animal feed industry were the main SCM disruptions highlighted in the study.

Conclusion: This study provides information regarding the factors (enablers) that deserve attention when developing interventions to improve the performance of the animal feed supply chain. The information on SCM barriers and disruptions is relevant when developing risk management initiatives in the animal feed industry.


supply chain management; enablers; barriers; disruptions; animal feed; Western Cape province


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