Original Research
Innovation in an international third party logistics firm: A strategy-as-practice perspective
Journal of Transport and Supply Chain Management | Vol 4, No 1 | a12 |
DOI: https://doi.org/10.4102/jtscm.v4i1.12
| © 2010 Lianguang Cui, Susanne Hertz, Shong-Iee I. Su
| This work is licensed under CC Attribution 4.0
Submitted: 15 November 2010 | Published: 30 November 2010
Submitted: 15 November 2010 | Published: 30 November 2010
About the author(s)
Lianguang Cui, Department of Marketing and Logistics, Jönköping International Business School, SwedenSusanne Hertz, Department of Marketing and Logistics, Jönköping International Business School, Sweden
Shong-Iee I. Su, Supply Chain Lab, School of Business, Soochow University, Sweden
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Logistics firms play an important role in the economy but they have received little attention in strategic management and logistics management literature. This paper intends to fill in this gap by looking a specific strategising process, innovation, at an international third party logistics (TPL) firm. Using strategy as a practice perspective, the paper describes and analyses how innovation emerges and evolves over time. Drawing on an in-depth longitudinal case study of an international TPL firm, this study shows that intra-organisational interactions as well as inter-organisational interactions are essential in the innovation process at logistics firms. The innovation process at logistics firms is complicated and includes both top-down and bottom-up processes. It is vertically decoupled and multidirectional. Innovation at logistics firms emerges as a combination of an ad hoc response to a customer request and a purpose-driven interactive process.
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